Moreless is deeply committed to ensuring the security of our customer’s information. We use industry-standard SSL (Secure Socket Layer) encryption to protect all of the data you send us over the Internet. All sensitive information shared at login or checkout is transmitted over HTTPS, meaning that a secure SSL connection has been established. Stored purchase information is always encrypted and kept in a PCI DSS compliant environment. We verify our network security and frequently review our all internal security policies to ensure that they keep up with current industry standards.
Always exercise caution when using a public computer; there is always risk that your login information will be stolen when using a shared terminal. Create a secure password that would be difficult for others to guess. A robust password contains a mix of letters and numbers, is at least 8 characters, and does not include easily identifiable personal information. If you receive any suspicious correspondence by phone or email that appears to have come from Moreless, please hang up and immediately notify our customer service department or forward the email to info@moreless.com.
Moreless offers standard delivery. All orders are sent via trackable mail or courier. Once items in an order have been Scanned and Delivered by the courier or mail carrier, Moreless will cease to have any liability pertaining to the order delivery; all items at that juncture will be considered the sole responsibly and property of the customer. Please note that we are not responsible for the delivery of International economy packages. All applicable duties, tariffs, and customs fees are the responsibility of the customer.
All products are shipped as described in the Shipping section on the Website. The terms of the Shipping section constitute part of the terms and conditions contained in this Terms of Sale, which you are hereby agreeing to. Shipping dates are approximate and shipping costs are as posted on the Website in connection with your order. It is your responsibility to provide accurate contact information that allows the shipper to contact you when shipment is made. We shall make every reasonable effort to meet your specified delivery date, but in no case shall we be liable to you if we are unable to meet such date. We may make deliveries piecemeal or in installments. Title and risk of loss transfer to you at the time we deliver any product you purchase to the applicable common carrier. You will be responsible for all shipping and related charges in the event you refuse a shipment for any reason.
You are entitled to return any product purchased through the Website which is unopened, unaltered (which includes removing any tags or labels), undamaged and unused by you or any other third party, and which remains in its original packaging, so long as (i) you include any receipts or other purchase documentation with such return, and (ii) the product to be returned is delivered by courier with an applicable tracking number for shipping to us no later than 7 calendar days from the date you received the applicable product(s). You will be responsible for return shipping costs unless we shipped an incorrect or damaged product to you. We do not offer exchanges, and we do not accept returns of made-to-order products. All returnable items may be returned for store credit only. Returns must be sent to the address posted at the Website from time to time for returns.
In order to return an item, you MUST FIRST EMAIL US at info@moreless.com to receive an RMA number.
Please send all returns to:
moreless design LLC
49 Park Hill ave.
San Francisco
CA 94117